This page illustrates how we manage the website in relation to the processing of personal data of the users who visit it.
DOTECO S.p.A. based in San Martino Spino (MO) in via Enrico Mattei 30 as the data controller in accordance with leg. decree 196/2003 and subsequent amendments – Personal data production code and EU Regulation 679/2016 applicable from 25 May 2018 – General Data Protection Measures (“GDPM”)
Your personal data will be processed according on the principles of lawfulness, honesty, transparency, purpose limitation and retention, data minimisation, accuracy, integrity and confidentiality. Your personal data will therefore be processed in accordance with the legislative provisions of applicable Regulations and their confidentiality requirements.
As defined earlier, the Data Controller of the Website is DOTECO S.p.A.
The data controller is at your service to provide you with any information concerning the processing of personal data, including the list of data processors.
THE PERSONAL DATA PROCESSED
Here is the personal data collected by the Website:
a. Navigation data
The computer-based systems of the Website collect some Personal Data whose transmission is implicit in the use of internet communication protocols. This information is not collected to be associated with you, but by its very nature it might, through processing and association with data held by third parties, allow for your identification.
These include the IP addresses or domain names of the devices used to connect to the Website, the addresses in the Uniform Resource Identifier (URI) of the requested resources, the time of the request, the method used to submit the request to the server, the file size obtained as a reply, the numerical code indicating the status of the reply provided by the server (success, error, etc.) and other parameters related to its operating system and IT environment.
The navigation data is collected anonymously and managed by Google Analytics.
b. Data provided voluntarily
Through the website, you can voluntarily provide personal data such as your name and the e-mail address to contact us. We will process this data in compliance with current legislation. Please see the specific information in the respective areas of the website.
c. Cookies and similar technologies
PURPOSE, LEGISLATIVE BASIS AND MANDATORY OR OPTIONAL PROCESSING OF DATA
The Personal Data you provide through the Website will be processed by DOTECO S.p.A. for the following purposes:
a) reply to a specific request for information;
b) statistical analysis/research on aggregate or anonymous data, without the possibility of identifying the user, aimed at assessing the operation of the Website, measuring traffic and evaluating usability and interest;
c) purposes related to the fulfilment of a legal obligation the Data Controller is subject to.
The provision of your Personal Data for the above purposes is optional, but failure to do so might prevent us from replying to the request for contact or information.
Your Personal Data will be processed by personnel appointed by the Data Controller or by third parties to whom technical services are assigned for the management of the website. In any case, the data will not be disclosed.
Your personal data is not transferred to recipients outside the European economic area.
STORAGE OF DATA
The personal data provided will be kept for the necessary period of time to comply with the request for information or as required by current regulations.
You have the right, at any time, to obtain confirmation of the existence or non-existence of personal data and to know its content and origin, verify its accuracy or request its integration or update, or correction.
You have the right to request the cancellation, transformation into anonymous form or block of data processed in violation of the law, and to oppose yourself in any case, for legitimate reasons, to its processing.
Last updated on:12/03/2018
Cari Clienti, Partners, Amici,
in questo periodo stiamo vivendo un’emergenza senza precedenti, che ci ha costretti a cambiare le nostre vite in maniera repentina.
Di certo una cosa non è sicuramente cambiata; la nostra determinazione ad essere un punto di riferimento per i nostri clienti, soprattutto in un momento così incerto.
Grazie ad un immediato sforzo di riorganizzazione, la nostra produzione sta continuando a rispettare le consegne di prodotti finiti e ricambi. Il nostro help-desk è disponibile per supportare i clienti telefonicamente e tramite assistenza remota. La nostra rete di vendita è a disposizione per ascoltare le vostre esigenze e proporre soluzioni adeguate.
Il tutto ovviamente in totale sicurezza, poiché la salute dei membri del nostro team, ma più in generale della collettività, rimane una priorità.
Non ci siamo fermati nel 2012 quando la nostra regione fu colpita duramente dal sisma e anche questa volta, con il vostro supporto ce la faremo!
Dear Customers, Partners, Friends,
We are all currently facing an unprecedented emergency, which has forced us to suddenly change our lifestyles.
Surely there is one thing that didn’t change at all, our determination to be a partner you can always rely on, especially in these moments of uncertainty.
Thanks to a quick reorganization effort, we would like to inform you that Doteco is fully operational: products and spares will be delivered on time, the Help Desk is ready to provide full support through remote or phone assistance. The whole sales network is looking forward to hearing from you and provide you the right solution to fulfill your needs.
Of course, all the necessary safety precautions has been taken, since not only our team’s, but more generally everyone’s health is our priority.
We didn’t stop in 2012, when our region has been hit by a devastating earthquake and even this time, with your support we will make it!